Now
I’m a Salesman
“There you are Mr Morgan, three pounds four
shillings and a penny,” Mrs Stagg, was our matronly cashier and wages
clerk. She was a round faced woman in
her forties with bubbly peroxide blond hair that matched her personality. She pushed the brown manila window envelope
across the counter towards me. “Check it
before opening it,” she warned, “once opened, discrepancies cannot be
rectified.”
I counted the protruding corners of three
green pound notes peeking out of the envelope and jiggled the coins so they
could be seen in the semi transparent paper window. I could see two two-shilling pieces, and a large
copper penny inside. “It’s correct,” I
said.
“Then sign here please.”
“Thank you Mrs Stagg,” I signed where she was indicated,
returning her encouraging smile.
It
was my first weeks pay packet since leaving school at the end of the summer holidays
in 1960. I put the unopened envelope in
the breast pocket of my suit jacket, and went out to join my fellow salesman
Brian Turner, who had been the junior prior to my arrival. Now he’d been promoted to second salesman,
and would get commission on every sale he made. Mr Posner was the manager; he spent a lot of
his time in the office on book work but was always out on the floor transacting
sales when the shop was busy. Sidney Weavers was first salesman and assistant manager, he was the
star salesman. If a prospective
customer entered the shop and Sidney
was free, he would make a sale.
“Good afternoon sir, it’s a fine day to be buying
a new suit. What do you have in mind?”
“Actually I came in to ask for directions
to the town hall…”
“Yes of course sir we can do that, but we
have so much to offer you sir, I would be negligent If I failed to point out
the offers of the week…”
Needless to say Sidney made a sale. Montague Burton’s were bespoke tailors, none
of that off the peg rubbish. All our
customers were personally measured by either the manager or assistant manager
and either Brian or myself would take down the measurements on a bespoke order
form bearing the branch number 383.
His voice had a West Country burr, he came from
Swindon , and, his pleasant accent fascinated Londoners.
His voice was not so pleasant if you’d let somebody out of the store without
making a sale.
“That’s
30 waist, 34 outside leg, 32 inside, left dress, are you getting this Mr?”
“Loud and clear Mr Weavers, sir,” I
answered.
“Would you like cuffs on the trousers sir? 18” bottoms?
Jacket, pad well front bust…”
It took three to six weeks to make a suit
depending on the time of year.
The clients chose their material from books
containing swatches of material Mohair,
Worsted, Tweed , Wool and cottons. There were five or six books of each in
specific colours – lovats, blues, tans, greys, blacks and browns. The idea was to choose the material you
wanted first then to choose the colour.
By, this time there was no way the customer would be allowed to back out
of a sale.
One morning a middle aged man came into the
shop to enquire about the frequency of the 274 bus to East Ham.
“Every thirty minutes,” I said with a
pleasant smile.
“Thank you so much" he said, and hurried
off to the bus stop.
Mr Weavers came dashing across the width of
the shop.
“Christ sake Jim! What do you think your doing? That customer came into the shop and left
without making a purchase!”
“But, he only wanted to know the times of
the busses,” I said defensively.
“He entered the shop and you should have
made a sale! I get commission on everything sold in this
shop, your stealing food out of my babies mouths. Christ
sake! Call yourself a salesman?” He dashed outside into the high street and
returned three minutes later with the one that got away.
“Thank you so much; I’d love a coffee white
with three sugars.”
Weavers sidle up to me and hiss from the
corner of his mouth “What are you waiting for Jim? Get the man a coffee!”
I returned three minutes later and Weavers
was already wrapping two shirts in brown paper and tying the parcel with
string.
“Two suits at (£14.14/-) fourteen guineas
each, plus two shirts at (30/-) Thirty shillings each that’s (£32. 8/-) Thirty
two pounds eight shillings. Will you
pay cash or would you prefer to pay over six months for a minimal additional
charge?
“I’ll pay cash, don’t believe in hire
purchase.”
“Mrs Stagg, Mr Johnson is paying cash,”
said Weavers dropping the paperwork on the counter.
He came over to me with a smug look of
triumph on his face.
“That Jim!
Is a lesson in selling.”
“But, he had no intention of buying
anything, now you’ve persuaded him to spend ten times my week’s wages on
clothing he never intended to buy anyhow?”
"Work with that attitude and you won’t be working
here long. You took an age making the coffee;” he said taking the cup from
me. ” sipping
delicately, he rolled his eyes, “not enough sugar Jim,” he said, “I had to
write down the measurements myself. Can’t
believe how inefficient that makes us look.
What have you got to say for yourself Jim?”
“My name is not bloody Jim, its Len!”
“Don’t raise your voice to me Jim, Christ
sake, there’s a lady present. He nodded
toward Mrs Stagg, busy counting Mr Johnson’s money.
Six weeks later I sold a Harris Tweed
jacket and a pair of beige cavalry-twill trousers to a man who wanted something
smart to wear at a funeral. They were
the only things we had in his size in our limited ready-to-wear range.
“Christ sake Jim, why didn’t you sell him a
suit as well? Did he have a black tie?”
In all I lasted eight months as a sales
assistant, before moving on to pastures new.
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Len